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WineDirect Team
 
December 11, 2017 | WineDirect Team

New! Recipes With Products Report

The 'Recipes with Product' report provides you with a list of your recipes that include a Product as one of its ingredients. You can find 'Recipes With Products’ in the Product category in the Reports tab of your admin panel.

Read the documenation here for setup and explanations.

Time Posted: Dec 11, 2017 at 11:00 AM
WineDirect Team
 
November 24, 2017 | WineDirect Team

Sales Summary Report

We have now added the Sales Summary Report to the enhanced reports interface within the admin panel.

You can now seamlessly run your sales summary reports without having to toggle back to the old reports section.


 

Time Posted: Nov 24, 2017 at 8:45 AM
WineDirect Team
 
November 15, 2017 | WineDirect Team

Update to Whitelisted URLs

We’ve been working hard on POS stability improvements and we’re making changes to improve POS performance. These new changes will increase capacity 3x - offering you a more seamless POS experience.

If you currently whitelist domains on your network, you’ll need to update your whitelisted URLs to include these new URLs.

You can also sign up at the bottom of that page for updates, to be kept in the loop for any changes.

Thanks,

The WineDirect Team

Time Posted: Nov 15, 2017 at 10:45 AM
WineDirect Team
 
November 15, 2017 | WineDirect Team

Bug Fix: Partial Refunds

Starting today, custom taxes will refund the correct percentage to both GST and PST, for partial refunds.

The updated calculation performed while doing a partial refund will now match the tax percentages exactly, for a more accurate partial refund.

Time Posted: Nov 15, 2017 at 10:05 AM
Corinna Wang
 
November 7, 2017 | Corinna Wang

New: Loyalty Points

We're thrilled to announce our new Loyalty Points program, available today. Over the years, this has been one of our most-requested features, and with good reason. Loyalty programs encourage repeat customers who spend more on their purchases and return to your winery more often. With loyalty points, you can easily reward your biggest fans, and keep them coming back for more. 

Why You’ll Love Loyalty Points

  • Create a seamless experience for customers to earn and redeem points
  • Leverage points as an extra bonus or customer service perk
  • Incentivize club members to join premium clubs and receive a more favorable earning rate
  • Customize which product SKUs customers can redeem with loyalty points
  • Ability to customize a redemption rate that makes sense for your winery

Details

Loyalty Points is a paid add-on feature that can be used by wineries of all sizes; the pricing simply fluctuates based on the number of contacts you have in your Admin Panel CRM at the time of billing.

Pricing

Up to 5,000 Contacts --- $49.00/month
5,001 - 15,000 Contacts---  $99.00/month
15,001 - 30,000 Contacts ---  $129.00/month
30,001+ Contacts ---  $229.00/month


How To Get Started

  • Sign up here to start using the new loyalty points features
  • To learn more, please read the documentation
  • Once you’ve signed up for loyalty points,you can easily manage and apply points on your Admin Panel and POS

Sign Me Up

 

Vin65 Team
 
October 5, 2017 | Vin65 Team

Important note regarding new reports flowing into Quickbooks

When we updated our reports in August, we made some updates that affected your Quickbooks integrations. These changes require you to adjust your mapping settings in order to work correctly. Until you have made these changes, please continue to use our old reports. Old reports will continue to be available for six months, giving you ample time to make these updates.

Here is what changed specifically

  Old Reports New Reports
Column AN Displays Item Sale Price Displays Item Retail Price
Column AO Displays $0 always Displays Item Discount

 

Action needed

Your winery may have some workarounds in place, specifically, mapping that was implemented (either by you or a consultant). Until you have adjusted your mapping for enhanced reports to flow correctly into Quickbooks, you should continue to use old reports and NOT use the new version of the Quickbooks v2 report until your Transaction Pro Importer has been updated.  To update your mapping, you'll want to complete this mapping yourself, or hire a consultant that is comfortable with Quickbooks via Transaction Pro Importer.

If you have any additional questions, please reach out to support@vin65.com.

Time Posted: Oct 5, 2017 at 9:30 AM
Corinna Wang
 
October 5, 2017 | Corinna Wang

New: Checkout Tools

Starting today, you can give your customers the absolute best ecommerce experience with our new checkout tools, designed to make it easier than ever for your customers to buy wine online.

Why You'll Love The New Checkout Tools:

  • Ability to preview the entire checkout experience in a test environment without placing any orders
  • Designed to reduce abandoned carts and increase conversion rates
  • Faster and easier checkout experience with pre-populated user data
  • More login options with Facebook, an improved guest checkout and a simplified wine club signup
  • Easily update your logo, colours and fonts (without the need to hire a designer) so that your checkout experience matches your brand

More Details:

  • New checkout tools are visible for Domain Admins under Settings>Checkout Editor
  • Nothing changes with your current checkout until you decide to publish your new checkout updates
  • This feature is free to use
  • Read the documentation here
Corinna Wang
 
September 19, 2017 | Corinna Wang

New: PINs on Vin65's Point of Sale

In conversations over the past year, many of you have told us that speed, ease of use and security are your top point of sale needs. We’ve heard you, and today we are excited to announce the release of POS PINs.

Starting now, you can assign a unique PIN code to each tasting room staff member that they can use to quickly log in and process orders on your POS.

PINs brings improved security and tracking to your POS, making it easy for you to assign unique login credentials to each staff member instead of relying on one shared username and password. It also increases the speed of transactions because staff won’t need to type in a long username and password - only a 4-digit PIN.

Key Benefits:

  • Process transactions faster by logging in with 4-digit PIN
  • Easily keep track of sales by associate, commissions and tips as PINs now link to the appropriate staff member
  • In-app setup allows for easy PIN configuration, especially for seasonal staff members

More Details:

  • Depending on your configuration, you may need to make some adjustments before turning PINs on for your team. Check out our Documentation site for full details
  • Once you’ve completed your team’s setup, please complete the Opt-in form and enjoy faster transactions

Based on your feedback, our team is working hard on more POS features and upgrades. Stay tuned for more on that coming soon!

Time Posted: Sep 19, 2017 at 8:10 AM
Corinna Wang
 
September 12, 2017 | Corinna Wang

New: Enhanced Ecommerce Tracking Powered by Google Tag Manager

Looking for more data to help you understand how your customers are interacting with your website? 

Vin65 has done all the work to create the tags and triggers that pull data from your ecommerce website through Google Tag Manager into Google Analytics, a task that costs thousands of dollars to accomplish through a consultant. Now, you can easily determine insights like:

  • Where consumers are dropping off from your checkout
  • Which products are performing best in which places
  • The conversion rate for items added to your cart through to purchase

Sign up for enhanced ecommerce tracking powered by Google Tag Manager for a one-time integration fee of $499. All you need to do is have the feature turned on, invite our team as Admin Users, and we'll do the rest. Gain Access to Enhanced Ecommerce >

Want to learn more about enhanced ecommerce tracking powered by Google Tag Manager? Learn more in the documentation >

Corinna Wang
 
September 8, 2017 | Corinna Wang

Important POS Compatibility Announcement

UPDATE: September 19, 2017

Today, Apple is releasing iOS 11 and the Vin65 POS app is fully compatible. Feel free to go ahead and update your tasting room devices. 

Depending on your security preferences, the newest version of the Vin65 app (4.0.5) will either automatically download, or you may have to click 'Update' in the App Store.

To ensure a smooth transition, please double check your printers and any other network devices after you complete the update to be sure they are functioning correctly. Here are some troubleshooting FAQs on the Documentation site just in case.

If you aren't ready to update to iOS 11, don't worry, you can continue to use the previous version of the app.

UPDATE: September 13, 2017

Apple did NOT unveil iOS 11 yesterday in their Keynote as suspected, but are still slated to release iOS 11 on September 19, 2017.

Our team has been working hard and has a potential build up - and we are currently conducting internal QA tests. Once compatibility has been confirmed by Apple, we will send a follow-up email with further instructions.

Thank you!

September 8, 2017:

Apple has indicated that they will unveil iOS 11 next week and release it to all users shortly thereafter.

We cannot guarantee that the Vin65 POS app will work with iOS 11 and strongly recommend that you do NOT update your tasting room devices for the time being.

We are currently testing our Vin65 POS app with the beta versions of iOS 11 that Apple has made available, and we are working towards compatibility.

Please make sure to alert your tasting room staff. We will post updates as they come to this blog post.

Time Posted: Sep 8, 2017 at 10:37 AM