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Corinna Wang
 
August 15, 2017 | Corinna Wang

New: Enhanced Reporting Tools

You asked for it, we built it:  Starting today, your Vin65 reporting tools are now simpler, faster and more powerful. Over the past several months, with your feedback, we have built new, more robust reporting functionality in Vin65. These tools enable you to quickly and more easily run reports, especially on large datasets. You can now:

  • Work more efficiently by running large reports quickly, with no more timeouts
  • Save time by scheduling recurring reports (available exclusively to Plus/Enterprise clients)
  • Continue working while your reports run in the background
  • Customize your reports on the fly with flexible filters & columns

No action is needed on your part: by accessing the Reports tab in the Admin Panel, you will automatically be using the new tools. Note that the old reporting interface will continue to be available for 6 months so that you can become 100% comfortable with the new tools.

If you currently use custom reports, they will move to the new interface in the next stage of development. For now, you can access your custom reports through the old reporting interface.

We encourage you to check out the Documentation, FAQs, and register for the enhanced reporting webinar.

Time Posted: Aug 15, 2017 at 7:30 AM
Vin65 Team
 
August 14, 2017 | Vin65 Team

Orders 'On Hold' Messaging Clarified

We've updated the messaging in emails for orders on hold to be clearer and provide a better customer experience. When an order has a future ship date, the customer now gets a message that says 'Order is on hold' instead of stating 'Order is on hold due to customer request'. Often weather holds, etc. are not at the request of the customer, so we've changed the messaging in order emails to reduce customer confusion. 

Time Posted: Aug 14, 2017 at 9:30 AM
Vin65 Team
 
July 25, 2017 | Vin65 Team

Updated reCAPTCHA Process

Update: Google reCAPTCHA is live but action is required to turn reCAPTCHA on for blogs and product reviews.

Many of you have let us know about issues you were experiencing with spam on forms, product reviews and blogs. We recognize that this was frustrating for you, so we have now implemented a new Google reCAPTCHA tool that will prevent robots from submitting future spam to your forms, product reviews and blogs. Here's what it looks like:

Adding reCAPTCHA on Forms

To add reCAPTCHA to a new or existing form on your website, simply add a new form question and select "Google reCAPTCHA" as the question type. The reCAPTCHA box will now appear at the bottom of your form. Learn More>

Adding reCAPTCHA on Product Reviews and Blog Comments 

To enable reCAPTCHA for product reviews and blog comments, just reach out to support via a quick form and they'll turn on the setting for you. Add reCAPTCHA Now>

 

Time Posted: Jul 25, 2017 at 7:00 AM
Vin65 Team
 
July 19, 2017 | Vin65 Team

Flexible Club Shipments with Our New Member Sign Up Field

As customers demand more flexible wine clubs, you need tools that make it easy for you to meet their expectations. That's why we've added the ability for you to run clubs based on member signup month.

Your members won't have to wait for the next scheduled shipment - which could be months away - they can start receiving their wine immediately. Processing clubs by signup month also allows you to run smaller batches of orders more frequently, rather than doing large club runs a few times a year.

To process your wine club by signup month, simply select one or multiple months from the new Member Signup Month dropdown menu in the Shipment Setup tab in the club processing window. This will filter in members who signed up in your chosen months across all years. Want to continue to process your club regardless of signup month? Simply select "All months" from the menu.

Offering wine club delivery on a rolling basis is just one more way you can provide a more customer-centric experience, that converts more new members and retains existing ones for longer.

Read the documentation >

Time Posted: Jul 19, 2017 at 12:05 PM
Vin65 Team
 
July 17, 2017 | Vin65 Team

Log In Errors to Admin Panel on Mobile Resolved

We had an issue where attempting to log in to the Admin Panel from a mobile device would cause an error. This is now resolved.

Time Posted: Jul 17, 2017 at 3:20 PM
Vin65 Team
 
July 12, 2017 | Vin65 Team

Improved Formatting for Email Receipts

We have adjusted the design elements of our email receipts to make the information easier to understand for your customers. This adjustment includes shifting the Payment Details section closer to the order information, and adding lines to better separate the details of the order. 

 

In addition, on POS receipt, if you use our 'Tax Included' feature, these now show properly on the print receipts.

Time Posted: Jul 12, 2017 at 2:02 PM
Vin65 Team
 
July 12, 2017 | Vin65 Team

Updates to Email Receipts for Added Clarity

Time Posted: Jul 12, 2017 at 10:27 AM
Vin65 Team
 
July 11, 2017 | Vin65 Team

Swiping Two Cards on POS Will Now Function Correctly

When swiping first a credit card and then a second credit card for a split tender transaction, or applying a gift card after a credit card, the second swipe would not be read by our system. This is now resolved.

Time Posted: Jul 11, 2017 at 3:25 PM
Vin65 Team
 
July 11, 2017 | Vin65 Team

Improved Email Deliverability With SendGrid

We have updated our email system so all emails are sent through SendGrid. This improves deliverability and reduces bounces, and we have also updated the UI around the Send Mass Email function to add clarity on how to ensure your lists are sent with the highest success rate. 

Time Posted: Jul 11, 2017 at 2:04 PM
Vin65 Team
 
June 26, 2017 | Vin65 Team

Special Characters Now Work in Printed Receipts

POS Profile attributes with special characters, such as ampersands, will no longer cause printed receipts to fail.

Time Posted: Jun 26, 2017 at 9:28 AM