Starting January 1, 2024, California Refund Value (CRV) will apply to wine products sold in and shipped to California.
We are currently investigating an issue in which enabling CRV from website settings does not immediately reflect on the website. CRV may still appear in the POS and admin panel despite the delay. We are observing that the CRV remains enabled on the website after some delay. We will update the status page once we have resolved this issue.
The CRV fee implementation has now been completed and can be used by wineries! By default, CRV fees are disabled for a winery. Please check out our full documentation on how to enable the CRV fee collection.
IMPORTANT NOTE: Please don't make any other changes in this section unless you are working with a WineDirect specialist, as any change here may alter the system in ways that can affect your day-to-day operations, and it may take some time to troubleshoot properly.
Our California CRV implementation conveniently streamlines CRV fee collection across all sales channels. When enabled, the system automatically collects CRV fees on orders based on container size which is set within the SKU's bottle settings.
For a deeper dive into the California CRV changes, check out our new documentation, recent blog post, or the webinar we hosted with ShipCompliant.
We appreciate your patience and support during this process. Feel free to contact support if you have any questions or concerns.