Brandon Harvie
January 25, 2024 | Fixes | Brandon Harvie

Fix: Disabling duplicate orders for terminal orders

If you process orders through a terminal using a card, you might have observed an option to duplicate orders completed with an EMV terminal. However, this action leads to errors as there is no way to collect payment for these duplicated orders. To enhance order processing, we've taken the step to disable the option for duplicating orders where payment was collected via an EMV terminal.

We appreciate your patience and support as we worked quickly to find a solution. If you have any questions or need support, please feel free to reach out through the 'Ask a question' feature in the admin panel or by emailing us directly at


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