Brandon Harvie
January 31, 2024 | Fixes | Brandon Harvie

Testing Complete: iOS Update 17

Update 1/31/2023: 

The WineDirect team has completed testing, and all users (including VivoPay users) can safely update their iOS software to version 17. Minimum requirement: iOS 13 or higher. Check device compatibility before updating. The benefits include enhanced security and optimized performance, opening the door to future product enhancements. We've also updated the WineDirect POS app to address issues related to Bluetooth devices. Here are the recommended steps to update your POS setup:

Recommended Steps

1. Update your iOS to version 17.

  • To manually update, go to Settings > General > Software Update.

2. Update your WineDirect POS App

  • Important Note: Only update the WineDirect POS App if you are iOS 13 and above*
  • To update your WineDirect POS App, open the App Store.
  • Tap your profile icon at the top of the screen.
  • Scroll to see pending updates and release notes. Tap Update next to the WineDirect POS App.

iOS Version 12 and below

As iOS undergoes regular updates, security concerns persist for older iOS versions. To address this, this and all upcoming releases of the WineDirect POS app will no longer be compatible with devices running iOS versions 12 and below. Learn more about iOS and WineDirect POS compatibility in our documentation.


As a best practice, we advise waiting for our testing of the new iOS update before initiating any updates on your iPad devices.

Disable Auto-Update

We recommend to disable automatic updates on your iPad device(s). You can do so by:

  1. Go to Settings.

  2. Tap App Store.

  3. Turn off App Updates.

For more detailed information about the iPad iOS updates and any associated changes, please refer to Apple's documentation here.

We sincerely appreciate your patience and continued support as we work to enhance your WineDirect POS experience.  If you have any questions or need support, please feel free to reach out through the 'Ask a question' feature in the admin panel or by emailing us directly at


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