Documentation & Help

Your one-stop-shop for all things WineDirect Ecommerce, Wine Club, and POS.

Point of Sale

Enable your staff to sell on the go. Learn about installation, setup and POS compatible hardware and printers.


Manage contacts, their club memberships, order history and more. Create lists to gain insight about your customers.


Edit automatic system emails and create new documents to market and target your customers.


Your home base for all things store; products, clubs, orders, shipping, tax rates, promotions, etc.


The place to be for making transactions, refunds, cancellations, managing orders, and printing receipts in WineDirect.


Set up recurring wine shipments for your customers, process club shipments, and manage existing club memberships.


Keep track of your winery’s performance. Pull detailed reports for your sales, products, clubs, and members.

Designer Launch

Leverage our design tools to build your site using HTML, CSS and dynamic tags on the WineDirect platform.


Have a question that doesn’t seem to be covered through step-by-step instructions? View our most asked questions.