The ecommerce POS application is compatible with most iPad, iPhone, and iPod hardware versions (iOS 8.1 or higher required). For Desktop Computers and Laptops, the Google Chrome Browser is also supported on the Mac and PC. Additional compatible devices include Credit Card Swipers, Receipt Printers, Cash Drawers, and Barcode Scanners.
You can purchase your POS hardware from many different sites. We recommend buying from a local store so you can visit them if there are any issues with it (i.e. your printer stops printing). If you don't have a local store try Amazon. Check out the conversation on Facebook's WineDirect Geeks for some Canadian hardware options. Note for EMV hardware for WineDirect, you must purchase it through a specific vendor, see the EMV ordering page for more info.
Supported devices: iPad mini and newer and iPad 3rd generation and newer devices are supported as long as it is running iOS 8.1 or higher.
Supported devices: iPhone 4S [October 2011] and newer and iPod touch 5th generation and newer devices are supported as long as it is running iOS 8.1 or higher.
The POS application currently supports the following EMV credit card swipers:
EMV Compatible Swipers:
This device will work for the mobile POS from WineDirect. Once ordered, you will be able to accept EMV enabled cards, swipe non-EMV cards (Apple Pay/NFC payment capable, but it is not yet ready).
All EMV hardware must have your merchant processor inject a unique 'key' into it before it works. Therefore, you must order the hardware through Change Merchant Solutions. Contact info to order the hardware is located below:
Hardware Costs: Setup/hardware costs come directly from WineDirect Payments (hardware/setup) and your merchant processor (to inject the unique key).
Monthly Licensing: Monthly fee will be billed directly from WineDirect. Contact firstname.lastname@example.org for more info on the monthly costs.
The POS application currently supports the following credit card swipers:
Compatible Mobile Swipers (Recommended):
The unit must have the WineDirect key encrypted onto by Magtek. Only devices with the key will work with WineDirect's app (i.e. don't order this from Amazon, since Amazon can not add the unique key). Similar to cellular phones these swipe units can be purchased with no key, or a different key (for use with a different specific provider).
You are able to order these swipers from one of the two companies listed below:
Compatible Mobile Swipers:
The unit must be an open/unencrypted unit. Similar to cellular phones these swipe units can be purchased encrypted for use with a specific provider only. Authorize.net is the most common encryption provider.
Please check the listing or store that you are purchasing from to ensure it is a non-encrypted unit. If you see Authorize.net in the ad, or on the box or unit it will not be compatible with WineDirect POS. For more troubleshooting tips please view our FAQ
Note: Some reported feedback regarding the audio jack swiper indictes the swiper sometimes stops working. It is not clear if the issue regards the actual swiper device or the physical audio jack in the iPad device. Please contact the device manufacturer for additional support.
Compatible Desktop Swipers:
USB card swipe units with Keyboard Emulation such as:
The POS application currently supports the following receipt printer solutions (for Desktop POS you can use most standard Printers):
mPOP Combined Printer and Cash Drawer:
The POS application currently supports the following cash drawer solutions:
Compatible Cash Drawers:
We only support cash drawers that hook into the printers, not USB cash drawers with the exception of the mPOP above.
Cash Drawer Setup similar to: STAR TSP 100/TSP143
The POS application currently supports the following barcode scanner solutions:
Compatible Mobile Scanners:
Compatible Desktop Scanners:
USB Barcode Scanners with Keyboard Emulation such as:
Instead of having scan automatically happen, they have to click the barcode icon.
We do our best to make sure WineDirect runs smoothly without bugs for every iOS update, which usually happens once a year.
We can’t foresee all potential issues however, so it’s our policy to ask that you wait to upgrade the iOS on your Apple products running WineDirect until we give you the all clear. By waiting until we’ve worked out the kinks, upgrades will come without headaches, and you can simply enjoy all the cool benefits that Apple’s enhancements bring with each release.
How will you know when we have everything tested on our end?
Check out our News Release section for updates about iOS testing, as well as bug fixes, new features and everything in between.
We're cleared for takeoff! You can now update your devices to iOS 10.