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POS Compatibility

The ecommerce POS application is compatible with most iPad, iPhone, and iPod hardware versions (iOS 9.0 up to iOS 14). For Desktop Computers and Laptops, the Google Chrome Browser is also supported on the Mac and PC. Additional compatible devices include Credit Card Swipers, Receipt Printers, Cash Drawers, and Barcode Scanners.

Updating Your iOS: Learn more about our iOS update policy. Learn More >

Need Hardware? Learn more about where you can buy compatible hardware. Learn More >

iPad: Learn more about iPad compatibility. Learn More >

iPhone & iPod: Learn more about iPhone and iPod compatibility. Learn More >

EMV Terminal for Contactless and Chip: Learn more about compatible EMV hardware.

Non-EMV Credit Card Swiper: Learn more about non-EMV credit card swiper compatibility. Learn More >

Receipt Printers: Learn more about receipt printers compaibility. Learn More >

Cash Drawers: Learn more about cash drawers compatibility. Learn More >

Barcode Scanners: Learn more about barcode scanner compatibility. Learn More >


Need Hardware?

For additional hardware options compatible with the POS, please contact WineDirect Payments at (818) 346-9888 or via email: support@winedirectpayments.com

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iPad, iPad mini & iPad Air

Minimum supported models:

  • iPad 2 and newer

  • iPad mini and newer

  • iPad Air and newer

Newer devices with iOS 9.0 up to iOS 14 are also supported.

 

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iPhone & iPod

Minimum supported models:

  • iPhone 4s [October 2011]  and newer

  • iPod touch (fifth generation) and newer

Newer devices with iOS 9.0 up to iOS 14 are also supported.

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Credit Card Readers

The POS application currently supports the following credit card swipers:

                            

Compatible Mobile Swipers (Recommended):

  • Magtek iDynamo

  • Magtek cDynamo

To order these encrypted units, and for all your tasting room hardware needs, please call WineDirect Payments at 818-346-9888, or email: support@winedirectpayments.com

 

Compatible Desktop Swipers:

USB card swipe units with Keyboard Emulation such as:

  • MagTek 21040145 SureSwipe Dual Head Triple Track Magnetic Stripe Card Reader

  • Usually any standard swiper that uses keyboard as the input will work. If your swiper isn't working, try opening a text editor, then swipe. If nothing shows, this swiper is not compatible. If something shows, it may be compatible). The note pad info should look something like the text below:

    %B5454545454545454^SMITH/JOHN^01122018000072000000?
    ;5454545454545454=01122018000072000001?

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Receipt Printers

The POS application ill not operate on the 5G Network currently supports the following receipt printer solutions (for Desktop POS you can use most standard Printers):

Compatible Printers:

  • STAR TSP143 (LAN and WIFI Models)
  • STAR TSP113
  • STAR TSP650
  • STAR TSP651
  • STAR TSP654
  • STAR TSP100III Series - (No Bluetooth, LAN Connection Only)

* Setup Documentation

* Setup on iOS

* Setup for Desktop

* Support for Star Printers


For Desktop, any printer will work, the printer needs to be hooked up to the computer using Windows or Mac Standard printing setup.

mPOP Combined Printer and Cash Drawer:

  • Star Micronics’s mPOP™, Mobile Point of Purchase

* Printer Setup

FAQs

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Cash Drawers

The POS application currently supports the following cash drawer solutions:

   

Compatible Cash Drawers:

  • APG Vasario 1416
  • APG Vasario 1616
  • Star Micronics Tradition Series, 13x13 and 16x16

* Setup Documentation


The way cash drawers work is that whenever you print something, it will open the cash drawer. This means anytime a receipt prints, it will open a cash drawer. So credit card transactions, gift card, etc. will open the cash drawer on receipt print.

We only support cash drawers that hook into the printers, not USB cash drawers with the exception of the mPOP above. 

Cash Drawer Setup similar to: STAR TSP 100/TSP143 

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Barcode Scanners

The POS application currently supports the following barcode scanner solutions:

         

Compatible Mobile Scanners:

  • Socket CHS 7Xi, 2D, Durable
  • Socket Mobile 700 Series

* Setup Documentation

Compatible Desktop Scanners:

USB Barcode Scanners with Keyboard Emulation such as:

  • Esky USB Barcode Scanner

*Barcode Scanner Documentation

 
Any USB barcode scanner that uses the keyboard as the input will work.

Instead of having scan automatically happen, they have to click the barcode icon.

Our iOS Update Policy

We do our best to make sure WineDirect runs smoothly without bugs for every iOS update, which usually happens once a year.

We can’t foresee all potential issues however, so it’s our policy to ask that you wait to upgrade the iOS on your Apple products running WineDirect until we give you the all clear. By waiting until we’ve worked out the kinks, upgrades will come without headaches, and you can simply enjoy all the cool benefits that Apple’s enhancements bring with each release.

How will you know when we have everything tested on our end?

Check out our News Release section for updates about iOS testing, as well as bug fixes, new features and everything in between.

iOS 14 Update Status 

We're cleared for takeoff! You can now update your devices up to iOS 14 for iPhones and iPods and iPadOS 14 for iPads. Please reference these links to confirm if your specific device is compatable with these lates Apple platform versions. 

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