The POS application supports the use a a cash drawer for cash transactions. You will have the option to choose whether to trigger the cash drawer or not while placing the transaction depending if the order is being placed in the tasting room near the cash drawer or else where at another location where access to the drawer is not possible. The flowing information will review the setup and use of cash drawers with the POS application.
Bellow are a few basic setup steps to connect your cash drawer. Cash drawer functionality requires a compatible receipt printer to be setup. For information on setting up your printer please see the Receipt Printer Documentation.
1. Connect one end of the ethernet cable to the port on the bottom of your cash drawer.
2. Connect the other end of the ethernet cable to the peripheral drive port on the rear of your recipet printer.
Once your cash drawer has been connected to your printer you will be able to assign a cash drawer to you printer and the POS application.
5. From the Cash Drawer selection drop down, select the printer the cash drawer is connected to.
6. Save your settings.
You will then need to set up the receipt printer device settings in Windows:
These are the settings you will need to ensure are set correctly:
Be sure to select 'Apply' after making any changes. You may also want to try restarting your computer, and printer.
If you want to test your cash drawer, you can open it without putting in an order (note that this will only work once per POS session. If you want to do it multiple times, you'll need to reload your POS after each test, or put through an order). To do this, click on the POS menu button, then click on Open Cash Drawer show below.
You will need to print the pop-up receipt in order to open the cash drawer. If the cash drawer does not open, but the receipt prints, and you have followed up the setup instructions above, you may need to contact Star support.