Receipt Printers Setup

The WineDirect POS application supports the printing of invoice style receipts from an AirPrint compatible printer or through the use of an AirPrint converter application on your printer network. Traditional retail receipt printing is available using a compatible receipt printer. The following documentation will assist you in setting up you receipt printer and connecting the application to it.

For additional setup or hardware support, please contact Star here.
For printer connection tests also see Star's iOS Application.

Printer Hardware Setup: Learn the basic steps to connect a wired ethernet based printer to your router and network. Learn More >

iOS/Android POS Printer Setup: Learn how to attach a printer to a iOS or Android version of the POS. Learn More >

Desktop/Browser POS Printer Setup: Learn how to attach a printer to a desktop running WineDirect's POS through Google Chrome browser POS. Learn More >

Trouble Shooting: If your device can't connect to your Star printer, see some tasks to help. Learn More >

Printer Hardware Setup

Bellow are a few basic setup steps for a wired, Ethernet-Based, receipt printer setup.

What you'll need:

  • Compatible Receipt Printer: Star TSP143LAN
  • Standard Ethernet Cable
  • AC power cord
  • iPad, iPod, or iPhone with WineDirect POS application installed

Printer Setup

1. Connect one end of the ethernet cable to the 100/10 Base Port on the rear panel of the printer.

2. Connect the other end of the ethernet cable to your wireless router or an outlet connected to your network.

3. Connect the AC power cord to your printer, and plug into an electrical outlet.

4. Turn on your printer using the power switch located on the left hand side of the printer. 

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iOS/Android POS Printer Setup

Once your receipt printer and iPhone/iPod/iPad have been connected to the same wireless network you are ready to assign a receipt printer to your POS application. 

1. Open WineDirect POS application on your iPhone/iPad/iPod and login.

2. Go to the settings section of the POS application by clicking on the 3 bars on the top left hand side of your POS menu bar. 

3. From the settings menu select Device Settings.

4. From the device settings window you will be able to view any available receipt printers on the network and assign them to your device.

By clicking on the printer listed under the 'Printer' drop down section you will be able to adjust the name and assign a cash drawer to work with the printer (For more information please see the Cash Drawers Documentation). 

5. From the Printer selection drop down, select the printer you wish to be associated with your device. 

6. Save your settings.

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Desktop/Browser POS Printer Setup

1. In the Google Chrome web browser go to [ for Australian clients] and login.

2. Go to the settings section of the POS application by clicking on the 3 bars on the top left hand side of your POS menu bar.

3. From the settings menu select Device Settings.

4. Under the Printers drop down select Receipt Printer - Desktop.

5. Now that the proper printer setting is selected on your POS application you will need to make sure that you install the Windows or Mac Drivers either from the installation disc provided by Star or by visiting Star's website to download the appropriate drivers.

6. On your PC locate your Printer Settings [Start Menu > Devices & Printers] 

7. Right click on the printer icon with the name that matches your model (i.e. TSP143LAN) and select Printer Properties.

9. Locate the Advanced tab > select the tab Printer Defaults > make sure that the paper size is set to 72mm x Receipt. 

9. Click OK.

10. Setup Google Chrome's Printer Settings.

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Edit Google Chrome's Printer Settings

You will want to make sure that Google Chrome's printer settings are setup properly before proceeding with the setup of WineDirect POS on your Computer.

1. Open your Google Browser > click on the top right hand menu > Choose Print

2. Here an interface window will open up for the Printer Properties for Google Chrome. Ensure that you select the Receipt Printer that is connected to your network. You may need to press Change to change to the proper printer.

3. Click into the dropdown for the Paper Size and select 72mm x Receipt. If you are not using a supported Star Printer then you may have similar but different page size options displaying in this dropdown window.

4. Uncheck any options with checkboxes for headers and footers and for background graphics.

5. Now press Cancel beside the blue Print Button, Google will remember these setting changes.

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Setup a Desktop Shortcut

You will want to have a desktop shortcut setup so that you can access the POS and have everything working smoothly.

The following steps will show you how to setup a Desktop Shortcut in the best way (we show you how to enable something called Silent Printing. It's really cool and it lets your system print smoothly with the least amount of disruption possible.)

1. Download & install Google Chrome here:

2. Check that your receipt printer is set as your default printer.

3. Launch Chrome and check that the Chrome Version is at the latest version.

4. On your computer find your Chrome program. Right-Click on it, in the drop down choose Send To > Desktop (Create Shortcut)

5. Right-Click on that new shortcut and then choose Properties.

6. A window opens up and appears on the Shortcut tab. You will see a Target field containing information. At the end of the field add in " --kiosk --kiosk-printing". When you add it make sure it is [space]--kiosk[space]--kiosk-printing.

7. Below is how it looks on PC.

8. Kiosk mode will force chrome into a forced fullscreen mode and allow silent print where the print dialogue popup will not appear again. It would be a good idea to rename the chrome shortcut to WineDirect POS or something like it. When done press Apply.

Now your Desktop Version of Vin65 POS will operate the smoothest. Just open up that Shortcut each time.

  • If you need to exit kiosk mode, press the Windows key on your keyboard, and close the kiosk window from the task bar.

  • If you need to use chrome in non-kiosk mode, you will want to create another shortcut on the desktop without the Kiosk mode tags.

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If the printer isn't showing up as an option in the WineDirect POS, 99% of the time it's due to some network (wifi) issue. Here are some quick steps to take before calling WineDirect (to avoid support fees!). Please note that Vin65 does not provide hardware support. We recommend contacting Star and/or your IT person/company to first confirm you can print wirelessly before calling Vin65.

iOS or Android (Tablets, smartphones, etc.)

  1. Confirm the printer is a supported Star printer.
  2. Confirm the printer is plugged into the same network as the wifi the device is connected to.
  3. Download the Star App:
    • iTunes App Store:
    • Google Play Store:
  4. Call Star's support line and with them, print a sample receipt through wifi (not Bluetooth).
  5. Call Vin65 if steps 1-4 are complete.

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