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Adrienne Stillman
 
March 27, 2018 | New Features | Adrienne Stillman

Customizable Tip Percentages in the POS

You can now customize the default tip percentages that display during checkout on the POS app. To edit, navigate to Settings > POS Profiles in the Admin Panel and select the Profile you wish to edit. Make sure you check the box Tips / Gratuities under Additional Options. You'll then see an option to edit the Tip Amounts. 

Edit your default tip amount via your POS Profile settings

Note that you will need to enable tips and set these default amounts for each of your POS Profiles. Once you've updated each profile, refresh your POS app by clicking on the three horizontal lines in the top right hand corner of your device and select Reload POS. If you still do not see the updated tip percentages, please log out of the POS and then log back in.

Have additional questions? Read our full Tipping Documentation here.

Currently, the default Tip Amounts can only be set as a percent, not a fixed dollar amount. We hope to add that functionality in a future release!

Comments

Steve Severance's Gravatar
 
Steve Severance
@ Mar 27, 2018 at 7:57 PM
This is great. I do look forward to the opportunity to add a fixed dollar amount as many of our patrons like to leave a tip that evens out the total to $xx.00. Also, we have live music here at the bar 3 times a week. It would be outstanding if you can add a second tip line which can apply to the musicians. Thanks!

Jennifer Tocher's Gravatar
 
Jennifer Tocher
@ Mar 27, 2018 at 9:33 PM
This function sounds amazing. I'm guessing at this point it is only working in the U.S.? We have had trouble capturing tips since an update that occurred September 15th, 2015 in Vin65 in Canada.

Adrienne Stillman's Gravatar
 
Adrienne Stillman
@ Mar 28, 2018 at 11:28 AM
Hi Steve -- thanks for your comment! If you haven't already, please do submit that as a feature request to our team to take a look at.

@Jennifer -- this is a global feature and works in Canada. Sounds like you are having a separate issue with tipping - please email us at support@winedirect.com so our team can look into this.

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