The SMS (Short Message Service) section allows admin users to view all text message correspondence that has been sent to a customer. The types of messages that will be recorded under this tab includes system text messages as well as marketing text messages.
Below are some definitions for the SMS section:
|Date||It will list the date that the SMS was sent.|
|Status||It will list the status of the SMS message. For information on the meaning of each status, find it here >|
|Text Message||This will list the content of the SMS message.|
For more information on working with email documents, please visit the SMS Documents documentation.
This feature allows admin users to quickly resend any SMS message that a customer has been sent previously. Admin users will be able to send a new SMS message to a contact by clicking the Resend SMS button. See image below.