Manage SMS / Text Messages

The SMS (Short Message Service) section allows admin users to view all text message correspondence that has been sent to a customer. The types of messages that will be recorded under this tab includes system text messages as well as marketing text messages. 

Below are some definitions for the SMS section:

Date It will list the date that the SMS was sent.
Status It will list the status of the SMS message. For information on the meaning of each status, find it here >
Text Message This will list the content of the SMS message.

For more information on working with email documents, please visit the SMS Documents documentation.

Resend SMS

This feature allows admin users to quickly resend any SMS message that a customer has been sent previously. Admin users will be able to send a new SMS message to a contact by clicking the Resend SMS button. See image below.

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