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Corinna Wang
 
October 1, 2019 | New Features | Corinna Wang

Updated Tip Flow for POS

To reduce confusion during checkout, and make sure your staff gets the tips they deserve, we've adjusted our tip pop-up screen in the POS. Starting today, the ‘Apply’ button is now right next to the custom tip field at the bottom of the screen, and the 'No Tip' button is in the upper right corner.

Previously, these buttons' locations were reversed. Through our Ideas Forum, you let us know that this was causing confusion among customers who were hitting 'No Tip' when they meant to select 'Apply' after entering a custom tip amount.

This change will cause less confusion for your customers when they enter a tip, plus it gives your hardworking tasting room staff a better chance at the tips they deserve!

To find out more about setting up tips for your Tasting Room staff, read the Documentation page here.

Comments

Debra's Gravatar
 
Debra
@ Oct 1, 2019 at 9:01 AM
When will you have the tip feature so that we can do set amounts (and the custom line) rather than the %? Should be an easy update and there have been many requests over the last few years for this easy option to be implemented.

Aaron's Gravatar
 
Aaron
@ Oct 1, 2019 at 9:56 AM
I agree with Deborah wholeheartedly. Giving us the option to simply remove the preset % boxes, and only present the custom field on this popup, would be a much more useful, impactful update.

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