TOP

Auto Populating Data In An Email

Here is a list of items you can include in your emails that auto populates information based on your contact database. All auto populated fields, except for the Gift Card Code, will only pull information from the customer record in the General tab. Auto populated fields ONLY populate in the content of the email itself, not the subject title.

General Email Tags: Tags that can be used in any email document. Learn More >

System Email Tags: Tags that can be used in any System Email. Learn More >

Club Processing Email Tags: Tags that can be used in any Club Processing Email. Learn More >

Action Email Tags: Tags that can be used in any Action Email. Learn More >

Required Email Tags: Tags that are required in any email document. Learn More >

FAQs: Frequently asked questions about auto populating tags. Learn More >


Email Documents Auto Populating Tags

The following tags can be used in any email document:


 

First Name //FirstName// Displays the customer's first name saved on file.
Last Name //LastName// Displays the customer's last name saved on file.
Company Name //Company// Displays the customer's first company saved on file.
Address //Address// Displays the customer's first billing address saved on file.
Address Line 2 //Address2// Displays the customer's first billing address 2 saved on file.
City //City// Displays the customer's first billing address city saved on file.
State/Province Code //StateCode// Displays the customer's first billing state saved on file.
Zip/Postal Code //ZipCode// Displays the customer's first billing address zip code saved on file.
Phone Number //Phone// Displays the customer's first billing address phone number saved on file.
Username //Username// Displays the customer's first username saved on file.
Password //Password//

Displays an encrypted password using 8 asterix signs and a forgot password link, i.e. ********* (Forgot Password?), so customers who have forgotten their password can update it from your website.

Page Top


System Emails Auto Populating Tags

The following tags can be used in any System Email:

Email Address //Email//
Gift Card Code //GiftCode//
Blog Title //BlogTitle//
Product Title //ProductTitle//
Order Number //OrderNumber//
Message //Message//
Product Display //ProductDisplay//
Website Name //WebsiteName//
Club Info //ClubBlob//
Username //Username//
Last Name //LastName//
Email A Friend //Email A Friend//
Order Details //OrderBlob//
Club Name //ClubName//
Gift Message //GiftMessage//
Sender First Name //SenderFirstName//
Sender Last Name //SenderLastName//

Page Top


Club Processing Email Auto Populating Tags

The following tags can be used only in Club Processing emails. There are two ways to send emails through Club Processing:

1. On the Shipment Setup tab there is a way to choose which order confirmation email to send to your Pickup Club Members and which email you want to send to your Shipping Club Members. These tags will not work with Option 2 below.

Below are the tags that work for the Club Processing Order Confirmation Email:

Order Info //OrderBlob//
Order Number //OrderNumber//

2. On the Club Members tab > Email on the top right hand corner you are able to send a specific email to certain groups of your club shipment depending on whether they have been skipped, declined, processed or cancelled. You can also use this tool to email the members of your club a few weeks prior to processing it indicating to them what their club details are. These tags will not work with Option 1 above.

Below are the tags that work for General Member emails to be sent in the Club Processing tool:

Club Shipping Address //ClubShippingAddress//
Credit Card Info //CreditCardInfo//

Page Top


Action Emails Auto Populating Tags 

The following tags can be used in Action Emails:

Club Name //ClubName//
Order Items //OrderItems//

Page Top


Required Auto Populating Tags 

The following tag is required in all email documents:

Privacy Policy Link //PrivacyPolicyLink//

The //PrivacyPolicyLink// will automatically link to your Privacy Policy page by loading up the page with the keyword of "PrivacyPolicy".

The following tag is required in non-transactional email documents:

Unsubscribe Link //UnsubscribeLink//

Page Top


Auto Populating Tag FAQs

  1. Are the auto-populating tags case-sensitive?
  2. Some of my tags aren't populating the information that I need. What is happening?
  3. When a customer is lacking the information that the autpopulate tag needs, what appears in the email?
  4. What fields are in the //OrderBlob// tag?

Are the auto-populating tags case-sensitive?

Yes, the auto-populating tags are case-sensitive, so you will need to ensure that they have been entered exactly as displayed on this page for them to populate correctly.

Top Of Page

Some of my tags aren't populating the information that I need. What is happening?

Be very careful to make sure that the tags you are using for an email are appropriate for that email. Club tags like //OrderBlob//, for example, will only populate when generated as a result of a club proccessing run.

Top Of Page

When a customer is lacking the information that the autpopulate tag needs, what appears in the email?

If a customer is missing information that an auto populate tag is supposed to pull in, it will appear blank on the email. For example, if an email was prefaced with:

Hi, //FirstName//

And the customer receiving the email has not yet included their first name in their profile, the email will read:

Hi,

The auto populate tag will be blank.

Top Of Page

 

What fields are in the //OrderBlob// tag?


ORDER NUMBER
ORDER DATE 

Payment Details
Card Type, Masked Credit Cards Amount Charged 

BILLING ADDRESS
Name, Address, Phone, Email 

SHIPPING ADDRESS 
Shipping Status
Name, Address, Phone, Email 

Item Description    Price    Quantity    Total

Subtotal, Shipping, Sales Tax and Total 

 

Top Of Page