Now: Club Cancellation and On Hold Source

As you look for greater understanding of your wine club tenure, you now have visibility into your club members on hold or cancel origin. This update allows you to easily track what channels are being utilized when memberships are going on hold or cancelling.

As current club member pause or cancel their membership, they will be labeled with one of the following:

• Website
• POS
• AdminPanel
• AdminPanelImport
• Webservice
• RMS (for those of you using RMS)
• Other (if none of the above apply)

These labels are now available as new report filters and columns called ‘Club Hold Application’ and ‘Club Cancel Application' in the following reports:

• Club Member
• Club Signup
• Club Member on X Date

As we head into 2021, this visibility will hold greater value as we introduce online Hold and Cancel functionally for club members. Stay tuned for more exciting club updates in the new year.