Corinna Wang
May 12, 2020 | New Features | Corinna Wang

New: Upgraded Support Tools

Your new and improved support experience is now here! Starting today, you can access the new tools by clicking the Support tab in your WineDirect Admin Panel, featuring:

  • Streamlined user experience 
  • Easy-to-use ticket and case management tools
  • Centralized hub for all support interactions

Of course, you can still connect with us as usual by emailing or calling 800-819-0325 in North America or 1800 312 884 in Australia.

This is part of our ongoing commitment to provide you with best-in-class tools and service. Our team has been hard at work for the past year building out this improved experience and we are thrilled to be able to share it with you.

We anticipate a seamless transition, and encourage you to check out our new documentation so you can familiarize yourself with the new tools. We look forward to continue to support you and your DTC business.


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