New: Submitted Date Will Not Change After Quarantine

We've made an update to our integration with ShipCompliant. Starting today, the Submitted Date on an order will never change - regardless of whether that order is quarantined by ShipCompliant - making your month-end reconciliation process easier.

We made this change based on your feedback that the Submitted Date should always reflect the date the order was originally placed (the same day that the order was originally paid for). Previously when an order was quarantined in ShipCompliant, we would update the Submitted Date when it was released. As a result, the Submitted Date and Payment Date were not the same, which was problematic for your month-end reporting.

This is the latest example of our ongoing commitment to improving our tools, making it easy for you to get the information that you need. Keep the suggestions coming in the Ideas Forum!