- News Release
July 26, 2018 |
New Features |
Carly Imhof
New: POS Order Quarantine Notifications
If you are a ShipCompliant user, you will now receive an instant notification if an order has been quarantined due to an issue with the address after processing it in the POS. This feature makes it easy to correct compliance issues on the spot, before a customer leaves your tasting room.
Previously, if an address was problematic, you would need to look up the order manually after processing it to view quarantine status. You will now receive this immediate notification if an order is quarantined for this reason:
You can click on this error message to find out what needs to be fixed, and then correct it in the admin panel.
This new notification applies to address quarantines, only. It does not apply to orders quarantined for other reasons.
Comments
Tiffany Barber
@ Jul 27, 2018 at 5:15 PM
http://robertsinskey.com
Hi, I like the idea of this, but it also seem to apply to orders that aren't being shipped. Sometime we just attach a name and process a order, but it "quarantines" of we don't complete the billing address. Anyway to make this warning pop apply only to shipping orders?
Carly Imhof
@ Jul 30, 2018 at 9:28 AM
Hi Tiffany,
Thanks for your feedback. We received similar comments from others, and an update to the feature is coming soon. We will let you know when it is live!
Cheers, Carly