New: Easier Access to Customers Mobile Number Data

It is now easier for you to add and access your customers mobile phone data. These improvements save you time during call campaigns or bulk imports while using both List Builder and the Customer Importer.

Since the Contacts section within the Admin Panel allows for two contact numbers, we have added the new 'SMS Number' column to both the sample file for Cusomer Importer, plus the exported .csv from List Builder.

1. Import with Customer Importer

Navigate to Settings > Import/Export > Customer Importer > Click 'Download Sample File' and you will now see a column for 'SMS Number' where you can bulk import customers mobile numbers.

2. Export with List Builder

You can now export customer lists for telemarketing campaigns with complete telephone information. Previously, only the 'Main Phone' field was exported, but most customers sign up using their mobile number. With these changes you can export bulk mobile phone numbers rather then having to access each contact individually.

Navigate to Contacts > List Builder > add a list ‘All Contacts’ > have no filters selected > generate list (this will have all your contacts) and you will see a column for "SMS Number'.

Many of you wanted a way to export a customers primary phone number and then re-import it also as their mobile number. Since most primary phone numbers today are also mobile numbers, this will give you greater reach when sending out a SMS blast to your customer base. Thank you for suggesting and voting for these improvements in the Ideas Forum!