New: Cart Stays Active For One Month

When customers are browsing your website, any items added to their cart are now saved for one month, allowing them more time to come back and complete their purchase. The cart is saved when your customer remains logged in, or if a guest has started the checkout process before dropping off .

This change reduces checkout barriers and improves your customers’ overall experience by allowing them to continue right where they left off. 

Please note: You must be using our New Checkout Tools to take advantage of this feature. 

During OND, you'll want to recover as many abandoned carts as possible. A great way to remind customers that they have abandoned their cart is to send an Abadoned Cart Action Email. You set them up once and they are sent automatically. If you aren't already using the Abandoned Cart Action Email, you can learn how to set it up here.