We have now fixed an intermittent lag that was affecting tracking numbers being sent back to WineDirect Ecommerce. Due to an increase in shipping volume, we've changed the way tracking numbers are synced, ensuring optimal performance going forward.
Previously, wineries syncing their tracking information from either WineDirect Fulfillment or ShipCompliant may have experienced intermittent delays with tracking numbers being updated back into WineDirect Ecommerce. This may have caused customers to receive delayed package tracking emails.
This fix will make the post-purchase experience seamless for your customers once again!