If your U.S.-based winery uses the EMV chip reader, you may have noticed same-day refunds were not being properly refunded in the Zeamster gateway. Our team has now fixed the error and you can now cancel the order in the Admin Panel (Status tab > Cancel Order > Process) to successfully change the status in the gateway (Zeamster) from ‘Approved’ to ‘Voided.’
Thanks for your patience as we continue to ensure smooth refunds for both your winery staff and customers.