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Adrienne Stillman
 
March 27, 2018 | New Features | Adrienne Stillman

Disable Credit Card Update Email Alerts

Great news! If you use our automatic Credit Card Updater tool, you can now choose to turn off customer email alerts each time a credit card is updated. This is a feature request we have received from many of you, as your club members can find the email updates confusing. For those of you who wish to keep the notification emails, no action is needed.

If you want to turn them off, go to Settings > Website Settings > Store tab > Orders section > Payment Options > Check the box next to "Opt Out of Customer Card Updater Emails"

Opt out of customer notification emails via Website Settings

That's it. No further action is needed and your customers will no longer recieve update notification emails.

Note: In order to view and edit Website Settings, you need to be enabled as a Domain Admin with Developer access. Please contact Support if you have questions or need to be enabled.

Comments

Robert Rainwater's Gravatar
 
Robert Rainwater
@ Apr 5, 2018 at 4:26 PM
Under the settings tab, I don't have a Website settings option. Please advise.

Adrienne Stillman's Gravatar
 
Adrienne Stillman
@ Apr 5, 2018 at 5:01 PM
Hi Robert -- Please contact our support team at support@winedirect.com and they will help sort you out.

Gail Butler's Gravatar
 
Gail Butler
@ May 3, 2018 at 3:00 PM
Hi,

I would like to turn off the credit card updater email but under the settings tab, I don't have a Website settings option. Can you help me?

Adrienne Stillman's Gravatar
 
Adrienne Stillman
@ May 4, 2018 at 9:42 AM
@Gail -- You need to be a Domain Admin with Developer Access to view/edit website settings. Please email us at support@winedirect.com and we can help you with this!

Julie Haushalter's Gravatar
 
Julie Haushalter
@ Jul 14, 2018 at 11:19 AM
I can access that section but I do not have the box that appears in the illustration to check to opt out of the notification of credit card update.

Adrienne Stillman's Gravatar
 
Adrienne Stillman
@ Jul 16, 2018 at 7:13 AM
Hi Julie -- please email us at support@winedirect.com and our team can help you out.

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