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Upgrade to Pro or Advanced Support

Are you currently on the DTC Starter plan and looking to get enhanced support beyond the standard email and phone help included in your package? Upgrade to Pro Support!

For $200/month, you'll get access to live chat for the fastest responses, plus priority routing to our team of senior Client Success Specialists so you can get help from the people who know WineDirect best.

If you're on DTC Starter or DTC Pro and seeking additional support through custom training and more, you can request a quote for Advanced Support services. 

Please fill out the form below to initiate your upgrade to Pro or Advanced Support.

  • For Pro, you'll be notified when your live chat is activated, at which point you'll be charged on the following invoice for your first month of upgraded services.
  • For Advanced, we'll contact you to determine what custom services meet your needs.

The plan will auto-renew each month until you cancel. To cancel your enhanced support package, please fill out this form with your desired end date and we'll follow up to confirm.

 

DTC Plan Support Upgrade
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