Payment Gateway

A Payment Gateway is a service provider that will process the payment for the orders that you place through the website, admin panel, or Vin65 POS. Below is a list of accepted gateways compatible with the Vin65 platform: 

Change Merchant Solutions

The Vin65 Preferred Payment solution offers a suite of services that allow you to access features such as Automatic Credit Card Updating and Same Day Refunds on POS

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The only gateway option available for Australian clients. The Automatic Credit Card Updating feature is not currently available in Australia.

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FAQS: Review frequently asked questions regarding the Payment Gateways. Learn More >

(Gateway & Merchant Services)

Change Merchant Solutions is the integrated Vin65 Preferred Payment Solution.  They allow Vin65 to offer some exciting features that come from having combined gateway and merchant services, such as:

Credit Card Updater: Learn the ins and outs of  how the credit card updater tool keeps your cards up to date. Learn More >

Same Day Refunds: Learn more about the automatic emails which will notify your customers when an update is made. Learn More >

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Automatic Credit Card Updating

Reduce Credit Card Declines: In the past, Vin65 used action emails, point of sale alerts, and other targeted messaging to try and recover declined and expired cards. Using an automatic credit card updater will reduce credit card decline rates even further. Declined cards can be a huge hurdle for most wineries running a wine club.

Less Opportunity Cost: Wineries will spend less time calling, emailing or texting customers with expired credit cards. This new tool relieves a lot of that after sale administration. Process your wine club smoothly with an average 30% recovery rate for expired cards.

Better After Sales Experience: Less time on after sales services leaves a winery with more time to sell wine direct to consumer. Customers aren’t being bombarded with credit card expiration notices and can continue to enjoy wines from their shipments.

Read about how it works »

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Same Day Refunds On POS

Other payment gateways limit what Vin65 can do, but with select gateways (USAePayWorldpay), you can offer same day refunds through the Vin65 POS. Before these gateways, you needed to place the refund in the admin panel but now you can do a refund whenever your consumer would like to. This is not available through any other payment gateway that connect to Vin65.

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Gateway FAQs

  1. What determines when/how often VIN65 sends funds to our Gateway?

What determines when/how often VIN65 sends funds to our Gateway?

When an order is made, the transaction gets sent right away to the payment gateway as soon as the system attempts to process the order. The Payment Gateway either approves the transaction or declines them based factors such as card expirey date, etc. The Gateway then captures the funds, typically during a late night batch time. Of course, the time differs depending on the gateway and your client settings within the gateway.

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