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Vin65 Team
 
January 26, 2017 | Vin65 Team

Introducing the POS Troubleshooter

If you run into bugs or errors on the POS, we have a new debug window that you can report your issue to and alert our team to review. 

Select "Help" on the POS Menu to get started or read the documentation to learn more. 

Read the documentation > 

Time Posted: Jan 26, 2017 at 8:10 AM
Vin65 Team
 
January 11, 2017 | Vin65 Team

Updated Transaction Emails for West Virginia Wineries

Recently the West Virginia Alcoholic Beverage Control Commission introduced a requirement to notify consumers about the effects of alcohol in transactional emails. We have updated our transactional emails to comply with this requirement.

Read the documentation >

Time Posted: Jan 11, 2017 at 10:00 AM
Vin65 Team
 
December 8, 2016 | Vin65 Team

Modify POS Orders More Easily

It happens: customers change their minds. New on the POS are 'back' and 'cancel' buttons to allow you more flexibility to modify transactions like swapping out products or switching credit cards without having to exit the POS app. 

Updates include the ability to:

  • go back on Signature window
  • cancel out of Tip window
  • logout after a transaction

Learn more about the changes for modifying the payment method or removing a tender > 

Time Posted: Dec 8, 2016 at 7:00 AM
Vin65 Team
 
December 6, 2016 | Vin65 Team

Introducing Enhanced Gift Club Memberships

We’ve enhanced the Admin Panel in Vin65 to make managing Gift Club Memberships easier so you can promote your clubs as the perfect present for that special someone this holiday season.

This is an optional, free feature that you can turn on with help from our support team.

Request to have this feature turned on, read the Documentation or check out our latest blog post to learn how to make the most of Gift Club Memberships.

Time Posted: Dec 6, 2016 at 7:00 AM
Vin65 Team
 
November 9, 2016 | Vin65 Team

Enhancements Made to POS

We've been doing lots of work behind the scenes to ensure your POS runs more smoothly.

If your Internet connection isn't very reliable or a server call is taking too long, the steps required to place an order will now automatically retry, helping avoid freezing screens. 

This is the first of some great updates we're rolling out in our POS to help you effortlessly process transactions so that you can focus on your customers. 

No need to update the app to benefit, this enhancement will load automatically to your POS. 

Contact Retry

Time Posted: Nov 9, 2016 at 7:01 AM
Vin65 Team
 
November 2, 2016 | Vin65 Team

Resume Declined Club Orders from POS

Easily resume your declined club orders, right from the POS. 

If you look up a declined order under the Order Manager section of the POS and choose to Resume a declined club order, the club processing batch that the original order was part of will be updated to reflected that the members' club shipment has been processed.

Read the Documentation > 

Time Posted: Nov 2, 2016 at 7:00 AM
Vin65 Team
 
October 27, 2016 | Vin65 Team

Custom Taxes on POS Refund Orders

Canadian and Australian clients now have their custom taxes broken out on POS refund orders. 

Time Posted: Oct 27, 2016 at 7:00 AM
Vin65 Team
 
October 17, 2016 | Vin65 Team

Should You Update to iOS 10?

UPDATE: We're cleared for takeoff! You can now update your devices to iOS 10. 

--

The short answer? No.

New iOS versions are exciting! But they also frequently have bugs which affect software like Vin65.

To avoid any headaches, we ask that you wait until we’ve had a chance to test the new version 10 release before upgrading your Apple devices running Vin65.

Learn more about our update policy > 

Time Posted: Oct 17, 2016 at 9:00 AM
Vin65 Team
 
October 17, 2016 | Vin65 Team

New Club Tool: Process by State

We’re introducing more ways for you to manage your wine club, your way.

In addition to processing clubs by Ship and Pick Up customers, you can now process your clubs by State as well.

Process your clubs in smaller batches, or avoid spoilage from shipping to states experiencing hot or cold flashes with this handy new feature.

Check it out > 

Time Posted: Oct 17, 2016 at 7:01 AM
Vin65 Team
 
October 17, 2016 | Vin65 Team

A Little Makeover for Signatures

A small fix to make the signature screen more intuitive: a line with an 'X' has been added beneath "Please Sign Here" on the POS signature screen.

Time Posted: Oct 17, 2016 at 6:55 AM