When we updated our reports in August, we made some updates that affected your Quickbooks integrations. These changes require you to adjust your mapping settings in order to work correctly. Until you have made these changes, please continue to use our old reports. Old reports will continue to be available for six months, giving you ample time to make these updates.
|Old Reports||New Reports|
|Column AN||Displays Item Sale Price||Displays Item Retail Price|
|Column AO||Displays $0 always||Displays Item Discount|
Your winery may have some workarounds in place, specifically, mapping that was implemented (either by you or a consultant). Until you have adjusted your mapping for enhanced reports to flow correctly into Quickbooks, you should continue to use old reports and NOT use the new version of the Quickbooks v2 report until your Transaction Pro Importer has been updated. To update your mapping, you'll want to complete this mapping yourself, or hire a consultant that is comfortable with Quickbooks via Transaction Pro Importer.
If you have any additional questions, please reach out to firstname.lastname@example.org.
We've updated the messaging in emails for orders on hold to be clearer and provide a better customer experience. When an order has a future ship date, the customer now gets a message that says 'Order is on hold' instead of stating 'Order is on hold due to customer request'. Often weather holds, etc. are not at the request of the customer, so we've changed the messaging in order emails to reduce customer confusion.
Update: Google reCAPTCHA is live but action is required to turn reCAPTCHA on for blogs and product reviews.
Many of you have let us know about issues you were experiencing with spam on forms, product reviews and blogs. We recognize that this was frustrating for you, so we have now implemented a new Google reCAPTCHA tool that will prevent robots from submitting future spam to your forms, product reviews and blogs. Here's what it looks like:
Adding reCAPTCHA on Forms
To add reCAPTCHA to a new or existing form on your website, simply add a new form question and select "Google reCAPTCHA" as the question type. The reCAPTCHA box will now appear at the bottom of your form. Learn More>
Adding reCAPTCHA on Product Reviews and Blog Comments
As customers demand more flexible wine clubs, you need tools that make it easy for you to meet their expectations. That's why we've added the ability for you to run clubs based on member signup month.
Your members won't have to wait for the next scheduled shipment - which could be months away - they can start receiving their wine immediately. Processing clubs by signup month also allows you to run smaller batches of orders more frequently, rather than doing large club runs a few times a year.
To process your wine club by signup month, simply select one or multiple months from the new Member Signup Month dropdown menu in the Shipment Setup tab in the club processing window. This will filter in members who signed up in your chosen months across all years. Want to continue to process your club regardless of signup month? Simply select "All months" from the menu.
Offering wine club delivery on a rolling basis is just one more way you can provide a more customer-centric experience, that converts more new members and retains existing ones for longer.
We have adjusted the design elements of our email receipts to make the information easier to understand for your customers. This adjustment includes shifting the Payment Details section closer to the order information, and adding lines to better separate the details of the order.
In addition, on POS receipt, if you use our 'Tax Included' feature, these now show properly on the print receipts.
When swiping first a credit card and then a second credit card for a split tender transaction, or applying a gift card after a credit card, the second swipe would not be read by our system. This is now resolved.
We have updated our email system so all emails are sent through SendGrid. This improves deliverability and reduces bounces, and we have also updated the UI around the Send Mass Email function to add clarity on how to ensure your lists are sent with the highest success rate.