On this day last year, we proudly announced our partnership with Tock, a premier reservation and guest management platform tailored to the wine and restaurant industries.
Since then, more than 100 wineries have signed on with WineDirect to leverage Tock's reservation, table management and CRM system offering guests convenient ways to book tours, tastings, and special events.
Together, WineDirect and Tock provide deep customer insights, reduce no-shows, improve your team's efficiency and increase sales. Here are a few ways you can take advantage of our integration to offer the world-class hospitality your customers expect:
“Tock is like having a receptionist 24 hours a day. We’re now able to book guests around the clock, and in the process, collect important guest details (first-time visitors, celebrations, member referrals, etc). This wasn’t possible when we were manually taking reservations over the phone.”
- Nicole Roberts, Epoch Estate Wines
We'll continue to collaborate on new and innovative features with Tock to enhance our integrated offering as we strive to create the ultimate reservations management and CRM tool for wineries.
Stay tuned for future updates!
Through our partnership with VinDashboard, WineDirect clients now have a new way to access and analyze your data.
VinDashboard is a reporting service gives you a snapshot view of key business metrics and allows you to drill deeper into your WineDirect data to uncover actionable insights.
Providing access to 50+ industry standard reports and KPIs, VinDashboard enables wineries to easily track and interpret your DTC data through a highly visual and flexible interface. It pulls your WineDirect data automatically and refreshes every day.
Dashboards and Reports include:
An ideal reporting tool for DTC Managers, Wine Club Managers and Finance Executives, VinDashboard saves you time by compiling the most important data into one easy-to-use, customizable tool. Reports can be set up to be emailed automatically and are easily exported to Excel, PowerPoint, and more.
Services start at $179/month with a one-time setup fee. Pricing is based on annual DTC sales and a 10% discount is offered for annual subscriptions.
Now WineDirect clients can transfer transactions directly to your QuickBooks desktop application -- automatically!
Our partner, WineGlass Integration Technology Solutions (WGits), has developed an automated solution that eliminates the need to manually download reports or use Transaction Pro Importer (TPI) each time you want to upload transactions.
Benefits of WGits for QuickBooks include:
WGits for QuickBooks offers WineDirect clients an easier way to reconcile your transactional data with your accounting needs, eliminating tedious administrative work and headaches for your team.
> To learn more about WGits for QuickBooks, please contact WGits for a demo.
Since announcing our partnership with Tock, the reservation management platform, in July, we've been busy collaborating on new and innovative features to enhance our integrated offering.
Based on your feedback, we’re excited to introduce two upgrades to the WineDirect-Tock integration that make reservations an even more powerful tool for you:
Ready to unleash the power of online reservations for your winery? Check out our recent blog post about how you can use Tock to increase tasting room revenue or speak to our team to get the full tour.
Starting today, WineDirect clients can leverage our new integrated payments solution. From automatic credit card updates to custom gift cards, we make payment processing as painless as possible.
Seamlessly integrated with the rest of our offerings in the US and Canada, WineDirect Payments is the latest addition to our toolkit to help your winery achieve DTC success.