WineDirect Team
March 7, 2018 | WineDirect Team

Refunding or Cancelling a PayPal Order

Cancelling an order in WineDirect paid for using PayPal will trigger a refund to be performed on PayPal’s end automatically. You no longer need to log in to PayPal to perform that extra step - it is done automatically for you.

Time Posted: Mar 7, 2018 at 9:00 AM
WineDirect Team
February 22, 2018 | WineDirect Team

POS Improvements

Great news for WineDirect POS users! We’ve recently pushed an update to the POS system, resulting in performance improvements, including faster transactions. 

No action needed - you will encounter faster transactions and a smoother overall experience automatically.

Time Posted: Feb 22, 2018 at 11:15 AM
WineDirect Team
January 26, 2018 | WineDirect Team

Title Case Instead of ALL CAPS on Credit Card Swipes

When you swipe a credit card at your point of sale in your tasting room, the customer name is now put into your CRM in title case (no more ALL CAPS!)

Time Posted: Jan 26, 2018 at 12:15 PM
WineDirect Team
November 15, 2017 | WineDirect Team

Update to Whitelisted URLs

We’ve been working hard on POS stability improvements and we’re making changes to improve POS performance. These new changes will increase capacity 3x - offering you a more seamless POS experience.

If you currently whitelist domains on your network, you’ll need to update your whitelisted URLs to include these new URLs.

You can also sign up at the bottom of that page for updates, to be kept in the loop for any changes.


The WineDirect Team

Time Posted: Nov 15, 2017 at 10:45 AM
WineDirect Team
November 15, 2017 | WineDirect Team

Bug Fix: Partial Refunds

Starting today, custom taxes will refund the correct percentage to both GST and PST, for partial refunds.

The updated calculation performed while doing a partial refund will now match the tax percentages exactly, for a more accurate partial refund.

Time Posted: Nov 15, 2017 at 10:05 AM
Vin65 Team
October 5, 2017 | Vin65 Team

Important note regarding new reports flowing into Quickbooks

When we updated our reports in August, we made some updates that affected your Quickbooks integrations. These changes require you to adjust your mapping settings in order to work correctly. Until you have made these changes, please continue to use our old reports. Old reports will continue to be available for six months, giving you ample time to make these updates.

Here is what changed specifically

  Old Reports New Reports
Column AN Displays Item Sale Price Displays Item Retail Price
Column AO Displays $0 always Displays Item Discount


Action needed

Your winery may have some workarounds in place, specifically, mapping that was implemented (either by you or a consultant). Until you have adjusted your mapping for enhanced reports to flow correctly into Quickbooks, you should continue to use old reports and NOT use the new version of the Quickbooks v2 report until your Transaction Pro Importer has been updated.  To update your mapping, you'll want to complete this mapping yourself, or hire a consultant that is comfortable with Quickbooks via Transaction Pro Importer.

If you have any additional questions, please reach out to

Time Posted: Oct 5, 2017 at 9:30 AM
Corinna Wang
September 8, 2017 | Corinna Wang

Important POS Compatibility Announcement

UPDATE: September 19, 2017

Today, Apple is releasing iOS 11 and the Vin65 POS app is fully compatible. Feel free to go ahead and update your tasting room devices. 

Depending on your security preferences, the newest version of the Vin65 app (4.0.5) will either automatically download, or you may have to click 'Update' in the App Store.

To ensure a smooth transition, please double check your printers and any other network devices after you complete the update to be sure they are functioning correctly. Here are some troubleshooting FAQs on the Documentation site just in case.

If you aren't ready to update to iOS 11, don't worry, you can continue to use the previous version of the app.

UPDATE: September 13, 2017

Apple did NOT unveil iOS 11 yesterday in their Keynote as suspected, but are still slated to release iOS 11 on September 19, 2017.

Our team has been working hard and has a potential build up - and we are currently conducting internal QA tests. Once compatibility has been confirmed by Apple, we will send a follow-up email with further instructions.

Thank you!

September 8, 2017:

Apple has indicated that they will unveil iOS 11 next week and release it to all users shortly thereafter.

We cannot guarantee that the Vin65 POS app will work with iOS 11 and strongly recommend that you do NOT update your tasting room devices for the time being.

We are currently testing our Vin65 POS app with the beta versions of iOS 11 that Apple has made available, and we are working towards compatibility.

Please make sure to alert your tasting room staff. We will post updates as they come to this blog post.

Time Posted: Sep 8, 2017 at 10:37 AM
Vin65 Team
July 17, 2017 | Vin65 Team

Log In Errors to Admin Panel on Mobile Resolved

We had an issue where attempting to log in to the Admin Panel from a mobile device would cause an error. This is now resolved.

Time Posted: Jul 17, 2017 at 3:20 PM
Vin65 Team
July 11, 2017 | Vin65 Team

Swiping Two Cards on POS Will Now Function Correctly

When swiping first a credit card and then a second credit card for a split tender transaction, or applying a gift card after a credit card, the second swipe would not be read by our system. This is now resolved.

Time Posted: Jul 11, 2017 at 3:25 PM
Vin65 Team
June 26, 2017 | Vin65 Team

Special Characters Now Work in Printed Receipts

POS Profile attributes with special characters, such as ampersands, will no longer cause printed receipts to fail.

Time Posted: Jun 26, 2017 at 9:28 AM