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Vin65 Team
 
May 3, 2017 | Vin65 Team

Shipping on Order Refunds

We have resolved a data storage issue that was impacting how shipping charges were showing up on refunded orders in reporting. For all future refund orders, shipping will report accurately in Sales Detail X (and Order Detail if you are in the enhanced reports Beta) to aid in your reconciliation process. 

Time Posted: May 3, 2017 at 9:12 AM Permalink to Shipping on Order Refunds Permalink
Vin65 Team
 
May 3, 2017 | Vin65 Team

Refund Pricing on POS

To ensure you're refunding your customers the correct amount, refunds on the POS will now reflect the price a product was sold for, not the current retail price.

Time Posted: May 3, 2017 at 9:12 AM Permalink to Refund Pricing on POS Permalink
Vin65 Team
 
April 11, 2017 | Vin65 Team

List Builder Improvement for "Haven't Opened Email in Last X Emails"

Selecting the "Haven't Opened Email in Last X Emails" parameter in List Builder was previously resulting in an error, and has now been resolved.

Time Posted: Apr 11, 2017 at 1:04 PM Permalink to List Builder Improvement for Permalink
Vin65 Team
 
April 11, 2017 | Vin65 Team

USAePay Timeouts Resolved

Connection issues between Vin65 and USAePay had been resulting in pending transactions. This has now been resolved for USAePay, and is under evaluation for Auth.Net and WorldPay.

Time Posted: Apr 11, 2017 at 1:01 PM Permalink to USAePay Timeouts Resolved Permalink
Vin65 Team
 
April 11, 2017 | Vin65 Team

Inactive Status for Refunded Event Tickets

When you refund or return event tickets, they will now have an inactive status to improve your ability to report on ticket sales. 

Time Posted: Apr 11, 2017 at 9:27 AM Permalink to Inactive Status for Refunded Event Tickets Permalink
Vin65 Team
 
March 29, 2017 | Vin65 Team

Refund Security Restrictions Now Working

The refund restrictions that were previously broken in security groups have now been fixed. If you are using Security Groups on POS the restrictions will now function as expected. 

Time Posted: Mar 29, 2017 at 7:29 AM Permalink to Refund Security Restrictions Now Working Permalink
Vin65 Team
 
March 29, 2017 | Vin65 Team

Missing Card Type on Orders Resolved

Historical orders have been updated with the correct card type, and new orders should always have the correct card type going forward.

Time Posted: Mar 29, 2017 at 7:28 AM Permalink to Missing Card Type on Orders Resolved Permalink
Vin65 Team
 
March 20, 2017 | Vin65 Team

Promos can now apply to Welcome Packages

We have resolved the price override issue that was preventing promos from being applied to Welcome Packages. 

Time Posted: Mar 20, 2017 at 8:42 AM Permalink to Promos can now apply to Welcome Packages Permalink
Vin65 Team
 
March 20, 2017 | Vin65 Team

Price override no longer shows on club receipts.

We have resolved the bug that was allowing the price override to be shown to customers on receipts. 

Time Posted: Mar 20, 2017 at 8:41 AM Permalink to Price override no longer shows on club receipts. Permalink
Vin65 Team
 
February 14, 2017 | Vin65 Team

Digital Gift Card Orders on POS

Digital gift card POS orders now send out the gift card email to the ship customer.

Time Posted: Feb 14, 2017 at 8:44 AM Permalink to Digital Gift Card Orders on POS Permalink