We had an issue where, when both a taxable and non-taxable product were on an order and the non-taxable item was refunded, the tax would also refund. This has been resolved so no tax will refund on non-taxable items.
When using the Product Importer, you can create new Product Brands which was preventing wineries from entering their Brand Keys when using ShipCompliant Brand Key. This has been resolved and Brand Keys can now be added to new Product Brands.
Some iOS devices were displaying the tip/signature screen incorrectly on the POS when the device was rotated. This has been resolved so the signature screen will display properly on all iOS devices.
If a staff member was assigned to a security group where order editing was restricted, they were not able to resume held orders. This has been resolved so held orders can be resumed.
A caching issue was causing the Order Manager on the POS to slow down. This has now been resolved.
To ensure you're refunding your customers the correct amount, refunds on the POS will now reflect the price a product was sold for, not the current retail price.
We have resolved a data storage issue that was impacting how shipping charges were showing up on refunded orders in reporting. For all future refund orders, shipping will report accurately in Sales Detail X (and Order Detail if you are in the enhanced reports Beta) to aid in your reconciliation process.
To help you with your pickup processes in the tasting room, we have added Customer First Name, Last Name and Number to our POS receipts.
The data on your POS needs to be well organized so your staff can focus on selling to your customers.
To make this easier, we're introducing assignments for POS Categories to POS Profiles, so you can display only the products you want within each of your POS Profiles.
When you add a new POS Category, make sure you assign it to a POS Profile (or a few!). Only the products within that Category will then be displayed on your POS. Similar to how you can currently arrange products within a Category, you will also be able to arrange the order in which your Categories display within your Profiles so you can choose which products your staff sees first.
By default, all existing POS Categories will apply to all POS Profiles and you will not be affected until you go into either POS Categories or POS Profiles to modify the assignment settings. You can also assign Categories to your POS Profiles directly from the POS Profile section of the admin panel.