Improved Formatting for Email Receipts

We have adjusted the design elements of our email receipts to make the information easier to understand for your customers. This adjustment includes shifting the Payment Details section closer to the order information, and adding lines to better separate the details of the order. 

 

In addition, on POS receipt, if you use our 'Tax Included' feature, these now show properly on the print receipts.

Updates to Email Receipts for Added Clarity

Swiping Two Cards on POS Will Now Function Correctly

When swiping first a credit card and then a second credit card for a split tender transaction, or applying a gift card after a credit card, the second swipe would not be read by our system. This is now resolved.

Improved Email Deliverability With SendGrid

We have updated our email system so all emails are sent through SendGrid. This improves deliverability and reduces bounces, and we have also updated the UI around the Send Mass Email function to add clarity on how to ensure your lists are sent with the highest success rate. 

Special Characters Now Work in Printed Receipts

POS Profile attributes with special characters, such as ampersands, will no longer cause printed receipts to fail.

Improvements to SendGrid Integration to Reduce Hard Bounces

Our system was incorrectly categorizing some emails through SendGrid as Hard Bounced. We have resolved this so emails that were previously mis-categorized will instead be marked as Soft Bounce going forward so you do not lose permanent access to these email addresses. 

Adding Quotes in a Product SKU will No Longer Result in Error

POS Improvements for Taxes, Characters Limits and Cash Drawer

In an effort to continually improve our Point of Sale experience, we have implemented 3 adjustments: 

• We have adjusted the UI so if you're using Custom Tax 3, the number displayed will match the accurate calculation of tax on the order 
• When entering a POS Title for a product in the Admin Panel with more than 50 characters, saving your edits will no longer result in an error
• When refunding an order that is not cash, the cash drawer will no longer open automatically, and will only open for cash sales/refunds 

Gift Memberships Notification Error Resolved

When gift memberships are enabled, some non-gift club orders incorrectly displayed “This is a gift membership order”. This has been resolved.
 

Tax Now Calculates Correctly on Product Bundle Refunds

When refunding a product bundle the tax will now calculate correctly based on the parent bundle SKU.