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WineDirect Team
 
January 8, 2019 | WineDirect Team

New Reporting Filter in Orders by Ship/Pickup Date

We have added a new filter to the Orders by Ship/Pickup Date report called Orders Without Products. This filter designed to address a limitation on our Order Detail Report

In the Order Detail Report, orders contaning no products will not populate any values and will always display $0.  This is because Order Detail Report is an product-based report and since these orders contain no products, it cannot calculate a value to display.  Common scenarios which creates orders without products are refunds where only the shipping fee is refunded (Shipping Only Refunds) or when using the Pickup to ShipX feature.

To find these values that are left off the report, we would recommend using the new Orders without Products filter. This filter will help you identify orders with no SKUs and you can use these values to fill in the missing values in Order Detail Report.

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