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Corinna Wang
 
January 25, 2021 | Fixes | Corinna Wang

Fix: 'Order Has Shipped' Tracking Notification Email

If your winery uses Future Ship dates, you may have noticed your 'Order Has Shipped' tracking notification email was sending intermittently for those orders.

We have now identified and updated the criteria for those emails to continue executing automatically. Over the next few days, we will continue monitoring and verifying that tracking emails for orders with a set Future Ship Date are consistently sending.

Thank you for your patience as we identified the root cause to ensure a permanent fix was implemented so that your customers can continue to get pertinent tracking information via email.

 

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