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Corinna Wang
 
March 3, 2021 | Fixes | Corinna Wang

Fix: Easy Ship UPS Shipping Status Updates

We recently implemented a fix for an intermittent issue causing some orders using Easy Ship UPS setup to remain with a "Pending Carrier Pickup" shipping status, resulting in the “Order Has Shipped” tracking notification email failing to trigger.


We apologize for any confusion and inconvenience caused to wine club members and customers who received this delayed and in some cases duplicate notification. We are continuing to monitor while implementing additional performance improvements with UPS.

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