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Worldpay

(Gateway & Merchant Services)

Worldpay works with businesses of all sizes to keep them accepting payments securely and quickly. Let them win you over with highly competitive pricing and unparalleled expertise that takes the mystery out of payment processing.

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The following features are available exclusively through Worldpay's payment gateway and merchant account:

Credit Card Updater: Learn the ins and outs of  how the credit card updater tool keeps your cards up to date. Learn More >

Same Day Refunds: Learn more about the automatic emails which will notify your customers when an update is made. Learn More >

FAQs: Review the frequently asked questions about Worldpay. Learn More >

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Automatic Credit Card Updating

Reduce Credit Card Declines: In the past, Vin65 used action emails, point of sale alerts, and other targeted messaging to try and recover declined and expired cards. Using an automatic credit card updater will reduce credit card decline rates even further. Declined cards can be a huge hurdle for most wineries running a wine club.

Less Opportunity Cost: Wineries will spend less time calling, emailing or texting customers with expired credit cards. This new tool relieves a lot of that after sale administration. Process your wine club smoothly with an average 30% recovery rate for expired cards.

Better After Sales Experience: Less time on after sales services leaves a winery with more time to sell wine direct to consumer. Customers aren’t being bombarded with credit card expiration notices and can continue to enjoy wines from their shipments.

Read about how it works »

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Same Day Refunds On POS

Other payment gateways limit what Vin65 can do, but with Worldpay, you can offer same day refunds through the Vin65 POS. Before Worldpay, you needed to place the refund in the admin panel but now you can do a refund whenever your consumer would like to. This is not available through any other payment gateway that connect to Vin65.

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Worldpay FAQs

  1. Does Worldpay tokenize credit cards?
  2. Do I need Worldpay for the Account/Credit Card Updater Tool?
  3. What are Worldpay's Rates?
  4. How do I contact Worldpay to get started?
  5. How can I contact Worldpay support?
  6. What time does Vin65 'close' it's sales? What time should Worldpay be set to close?
  7. If Worldpay goes down, how do I get updates?

Does Worldpay tokenize credit cards?

No. Credit cards are not tokenized. Vin65 encrypts the credit card and is PCI compliance, but Worldpay does not store or tokenize credit cards in their system.

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Do I need Worldpay for the Account/Credit Card Updater Tool?

Yes. Worldpay's payment gateway and merchant account are required in order to get access to the Account/Credit Card Updater feature.

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What are Worldpay's Rates?

Rates typically depend on the volume of orders you place through Vin65. You are able to contact Worldpay directly for the rates for your company. Generally speaking, they can either beat or match your current rates so they will not cost more than your current solution.

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How do I contact Worldpay to get started?

To get started, you will need to contact Worldpay through this online form: http://www.worldpay.us/partner/winedirect

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How do I contact Worldpay support?

By Email: LinkCustomerCare@Worldpay.us
By Phone:  1-855-299-6779
"Please inform the technician that you are using the World Pay Link Gateway - WineDirect Interface"

For Administrative Support with the Merchant Services Account
By Email:  upscapital@worldpay.us
"Please inform the technician that you are using the World Pay Link Gateway - WineDirect Interface"

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What time does Vin65 'close' it's sales? What time should Worldpay be set to close?

Vin65 'closes' the day at midnight Pacific. We recommended that you set your gateway to close at midnight.

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If Worldpay goes down, how do I get updates?

You can follow Worldpay's service issue Twitter account here. This account should highlight if it's 'Worldpay' related.

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