SFTP accounts allow you to connect to the SFTP (Secure File Transfer Protocol) file directory which allows your designer to add images and data through an SFTP program. The below video and text documentation will walk you through how to set up an SFTP account.
1. Navigate to Settings >Users, select FTP Accounts from the drop down menu, then click Add An FTP Account.
2. Fill out all of the required fields. Each username will need to be unique. Check the Is Active? box if you would like this FTP Account to be active.
3. Now you're done! Either use the account, or contact the company that would like to use it and provide them the information they need.
You can choose to use whichever FTP program you'd like, but below are instructions on how to log into FileZilla.
1. Click File > Site Manager > New Site
2. Depending on whether you are developing a base 2 or base 3 site you will need to use the correct URL as the Host.
3. Make sure to select SFTP as the Protocol
4. Enter in your username and password
If you are experiencing a permission issue with your SFTP, email email@example.com and we can help take a look.