1. Pull a Report of Current 46Brix Active Members
Run report of 46Brix signups on your website: Reports → Contacts → 46Brix Sign Ups. If there are Active users, export to .csv (you'll use this list below in Step 7).
2. Remove all 46Brix Pages From Your Website
There are five 46Brix pages on your website that you'll need to remove:
Check your other pages for mentions of 46Brix and remove them as needed.
3. Adjust the 46Brix Marketing URLs
Go to Content Editor > Marketing URLs and search for 46Brix. For all results, remove the Link URL and replace it with a single "/" and toggle the redirect to Yes. This will ensure anyone who still has a link to the old 46Brix pages will land on your homepage instead of getting a 404 error.
4. Remove 46Brix Product From Your Online Store
Under Store > Products, search for 46Brix and "Is Active?" and "Display on Website?" to OFF.
5. Remove 46Brix Carrots
Under Store > Promos > Carrots, delete any active 46Brix messages.
6. Remove 46Brix Emails
Under Contacts > Email Documents, filter by Email Category 46Brix and delete all messages. Then filter for Action Emails, search for "46Brix" and delete all relevant messages. Check your System Emails and remove the 46Brix footer if needed. If you have added mentions of 46Brix to other emails, be sure to remove.
7. Create a Special Promotion for Active 46Brix Members
If you have active 46Brix Members from Step 1, you'll need to complete these additional steps. If you don't, you're done!
This Promo will enable your Active 46Brix members to continue to enjoy their member benefits until their membership expires. Each month, use the .csv file you downloaded in Step 1 to identify which of your customers’ 46Brix memberships has expired. Navigate to Contacts, select the record to update, then click Manage Contact Types and uncheck 46Brix Customers
If you do not do this, your customers will continue to receive free shipping after their membership expires.
When the last of your customers’ 46Brix membership has expired, you can delete the 46Brix Customers Contact Type.
8. Email Your Active 46Brix Members
Send an email to your Active 46Brix members to let them know you are leaving the program and how they can continue to take advantage of their membership benefits until expiry via the Promo you set up in Step 7.