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Data Storage

Here are some common questions about data storage at Vin65.


Data Storage FAQs

  1. Where is the data stored?
  2.  How often do they back-up the data?
  3. What precautions are taken so data is not lost?

Where is the data stored?

The data is stored on Vin65 servers in a secure cloud datacenter with Amazon. Vin65's databases are located in a private subnet behind a VPN separate from all other systems, which ensures that there is no direct access to our production or staging databases.​ Vin65's servers are hosted with Amazon's cloud based web services (AWS), which are Level 1 PCI-DSS certified. This means that Amazon's PCI compliance covers all requirements as defined by PCI DSS for physical infrastructure service providers where the physical servers are housed.​

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 How often do you back-up the data?

We back up the data nightly for up to one month (actually, it's up to 31 days).

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What precautions are taken so data is not lost?

The nightly backup is the primary method; replication when in use is for system failure and doesn’t protect data deletion as it is replicated real time. Restores for specific data can be completed to any day with-in the previous 31 days. An additional point in time backup is completed Jan 31st and retained for 1 year. Data entered and deleted the same day cannot be recovered. Costs incurred for data restores are based on time involved to do the restore, and data re-integration are billed at $200/hour.
 
 

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